Execute
Leads, pipeline, tasks, notes, import, assignment, mailbox, and calendar — the daily CRM work done right.
Neural ADI Labs CRM · The complete AI CRM · Powered by ADI
Everything you need in a CRM — customized for you.
Add-on: Artificial Decision Intelligence.
One complete sales system — pipeline, dialer, campaigns, compliance — built around how you sell, with ADI as the intelligence layer you switch on when you want decisions that compound from your team’s experience.
Powered by ADI — Artificial Decision Intelligence that turns organizational experience into guidance for the next call, email, and close — not a generic chatbot bolted onto contacts.
Built for high-volume outbound and inbound teams — resilient under load, with compliance gates that stay on. A strong fit for EdTech, insurance, healthcare, and any operation that runs serious call volume — without being limited to those industries.
Available as a subscription on hosted SaaS, or as a multi-tenant platform workspace — whichever suits you. Either way your company gets an isolated tenant, per-workspace integrations, and no separate install to get started.
Powered by ADI · part of Neural ADI Labs
Why Neural ADI Labs CRM?
The most complete CRM you can run for modern sales — and it learns.
Contacts, leads, deals, and tasks are table stakes. Neural ADI Labs CRM is the expert choice when you want a highly customizable system of record and organizational learning in one product: dialer and campaigns that scale, TRAI DND compliance that stays on, manager intelligence that recommends action, and ADI that remembers what worked for your team — with 24/7 support behind you.
Complete CRM
Everything a high-performing sales org needs — tailored to you
Built like an operator’s CRM, not a brochure. Configure telephony, compliance, campaigns, fields, roles, and AI to match your playbook — EdTech, insurance, healthcare, BFSI, or any high-volume sales motion — then let ADI compound what your organization learns.
Customize
Highly customizable to your needs: providers, DND, workflows, custom fields, and tenant settings that stick at runtime.
Learn & support
Objection Q&A, call pitch intelligence, and outcome loops — backed by 24/7 support when your floor needs answers fast.
USP 1
Q&A that learns from your wins
Ask during preparation or follow-up: how should I handle this objection? What worked when similar customers raised this concern? How did successful reps respond?
When enough evidence exists, ADI draws on organizational learning and historical outcomes — not generic chatbot answers.
How should I handle this pricing objection?
ADI: Based on similar opportunities and successful conversations in your organization, customers responded best when value and timeline were established before discounting.
Relevant context
Prior successful interaction
Recommended approach
USP 2
Call Pitch Intelligence
Analyze sales calls to identify pitch quality, customer needs, objections, buying signals, missed opportunities, communication quality, next steps and coaching opportunities — then feed useful learning back into the organization.
- Pitch quality
- Objections
- Buying signals
- Missed opportunities
- Next steps
- Coaching
USP 3
Failure becomes intelligence
Traditional CRM records Won or Lost. Neural ADI CRM asks: what can we learn from both?
Failed interaction
Understand why→
Capture learning→
Guide next rep→
Improve next interaction
Successful interaction
Understand what worked→
Capture pattern→
Reuse learning→
Improve future deals
USP 4
Reports that explain, not just display
Traditional: “Leads increased 20%.” ADI aims for: “Lead volume increased 20%, but Closed Won conversion declined among Website leads — review source quality.”
Insights are generated only when supported by actual customer data — not fabricated AI claims.
Lead growth
Source quality
Pipeline health
Win / loss
Rep performance
ADI insight → recommended action
USP 5
Organizational memory
The knowledge your best salespeople create should not disappear when the call ends. ADI is designed to keep that learning available for the next conversation.
Why teams switch
A better next conversation is the commercial outcome.
15-20%*
Relative conversion lift (planning range)
When similar deals reuse what already worked — instead of a blank script each time.
20-30%*
Less time hunting “how did we win this?”
Playbooks, call insight, and sales Q&A sit on the lead.
Weeks, not months*
Faster path to a credible first conversation
New reps inherit objections and win patterns the company already paid to learn.
Stays when people leave*
Organizational memory
The why behind a win or loss remains in the system.
CRM functionality
Everything you expect — with intelligence where work happens.
Sales
- Leads, contacts, accounts
- Opportunities & pipeline
- Activities & follow-ups
- Campaigns
Communication
- Calls & call analysis
- Customer interactions
- Messaging channels
Intelligence
- AI Q&A
- Call Pitch Analyzer
- Objection intelligence
- Recommendations & organizational memory
Analytics
- Lead growth & source quality
- Pipeline, funnel, win/loss
- Rep performance & forecast
- ADI insights
Administration
- Users, teams, roles
- Permissions & tenant management
- AI provider / BYOK configuration
Product demo
See the CRM with real demo data
Live workspace captures — dashboard, pipeline, conversion funnel, lead intelligence, and more. Open a section below when you want to look.
View product screenshots
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Watch short video tour
Optional walkthrough (~30 seconds). Loads only when you open this section.
Reporting
From numbers to decisions
Reports are not only static dashboards — they should lead to a recommended next step.
Lead growth
→
Source quality
→
Pipeline
→
Win / loss
→
Rep performance
→
ADI insight
→
Recommended action
AI & ADI
Bring Your Own AI
Configure your preferred AI provider and API credentials. You control provider usage and billing.
Use your preferred AI provider and manage AI usage directly through your provider. Quoted CRM seats do not include AI provider charges under BYOK.
- OpenAI
- Google Gemini
- Anthropic
- Azure OpenAI
- Other supported providers
The CRM learning loop
The organization learns. The representative performs. The customer feels the difference.
Sales rep
→
Interaction
→
CRM captures context
→
ADI analyzes
→
Organization learns
→
Better guidance
→
ADI learns again
- Organization captures the interaction and the outcome
- ADI turns that into signals and patterns
- Organizational intelligence is available to the next rep
- The sales representative prepares and acts with that context
- The customer gets a more relevant conversation
- The new outcome feeds ADI so the loop compounds
Learn more
CRM topics
Deeper pages on how Neural ADI Labs CRM differs from storage-only CRM software.
- AI CRM
AI-powered CRM built around organizational learning.
- Sales intelligence
Intelligence that compounds with every outcome.
- Sales call analyzer
Call Pitch Intelligence for coaching and learning.
- Sales Q and A
Ask from your organization’s wins.
- CRM analytics
From numbers to recommended actions.
- Lead intelligence
Volume connected to source quality and Closed Won.
- CRM in India
TRAI DND, Indian telephony, and Neural ADI Support on the same platform.
- Scale and robustness
Why Neural ADI CRM is not a small-company-only product.
Built for scale
Robust under real call volume
Neural ADI Labs CRM is engineered for teams that cannot afford downtime when hundreds of reps are dialing, logging, and updating pipeline at once. The two-user free plan is an evaluation — not the product’s ceiling.
Resilient by design
Transactional outbox for events, retry/circuit-breaker paths to intelligence services, and health checks you can wire to ops.
High-volume calling
Preview, power, and predictive dialer modes with campaign queues built for sustained outbound — EdTech, insurance, healthcare, BFSI, and more.
Compliance stays on
Consent and DND gates run before connect — not bolted on after the fact — so scale does not mean regulatory risk.
CRM in India
Built for Indian sales floors — not an afterthought locale
Neural ADI Labs CRM is a CRM for India as much as it is a global SaaS product: TRAI DND and consent before connect, Ozonetel and Exotel, hosted multi-tenant workspaces, and commercial quotes in INR. Pair it with Neural ADI Support when service and sales must share customer memory.
Plans
Free to evaluate. Production CRM — receive a quote.
Seat coverage, telephony, and AI mode (Managed inbuilt key or BYOK) are scoped to your operation. We do not publish production list prices; you receive a quote.
Free forever
₹0/up to 2 users
Per customer workspace · limited capabilities
- Up to 2 users on one customer workspace
- Core CRM: leads, pipeline, and basic activities
- Limited reports and intelligence features
- Best for trying Neural ADI Labs CRM with a small team
Free plan is capped at 2 users. Advanced ADI, dialer, and multi-team admin remain on quoted production workspaces.
Production CRM
Receive a quote
Hosted SaaS or multi-tenant · full product
- Hosted SaaS or multi-tenant workspace
- Full CRM — pipeline, calling, campaigns, compliance
- ADI-powered Q&A, call insight, and learning loops
- Optional BYOK or Managed AI (inbuilt key) — scoped in the quote
- 24/7 support included for paid customers
- Founder-led onboarding
Tell us user count, call volume, and India vs global footprint. Prefer privacy control? BYOK usage is billed by your AI provider.
Managed AI add-on
Receive a quote
Inbuilt API key — nothing to paste in Settings
- We provide the API key — no Settings paste
- Drafts, agendas, summaries, and coaching from day one
- Zero AI configuration for your team
- Same CRM product — intelligence turned on for you
Mention Managed AI when you request a quote or demo.
Support
24/7 support for teams that cannot wait
High-volume floors do not pause at 6 p.m. Neural ADI Labs backs paid workspaces with round-the-clock support — product, onboarding, telephony, compliance, and AI — so your reps stay productive.
Always on
24/7 coverage for critical questions and operational issues — not a ticket black hole.
Expert onboarding
Founder-led and specialist help for Ozonetel, Exotel, TRAI DND, campaigns, and AI mode (Managed or BYOK).
Built with you
Highly customizable CRM configuration guided by people who understand real outbound operations.
Security
SaaS subscription or multi-tenant — your choice
Run Neural ADI Labs CRM as a simple hosted SaaS subscription, or as an isolated workspace on our multi-tenant platform. Same product depth either way — tenant boundaries, per-customer integrations, and no data mixed across companies.
Tenant isolation
Operational data scoped by tenant and organization — your workspace stays yours.
Per-tenant config
Telephony, DND, AI keys, and compliance settings apply per billing customer, not globally.
Compliance gates
Consent and DND-oriented controls for regulated outreach.
Production auth
Secure login with optional SSO paths as configured for your workspace.
Next
Request a founder demo or quote
See how organizational learning shows up in real sales workflows — not a generic AI pitch.
Demo & quote
Request a CRM demo or quote
Talk to an expert who understands outbound sales floors — not a scripted chatbot demo. After onboarding we guide telephony, TRAI DND, campaigns, and AI mode (Managed inbuilt key or BYOK). 24/7 support stays with you.
- Founder founder@neuraladi.com
- Phone +91 92796 90334
- 24/7 support Included for paid workspaces · founder@neuraladi.com
- CRM login crm.neuraladi.com
- Company & ADI neuraladi.com